24‑Hour Supported Living

Our 24‑Hour Supported Living service provides safe, stable homes for young people who need consistent support and supervision throughout the day and night. We work alongside local authorities to offer a calm, structured environment where young people can feel secure, build trusting relationships and make steady progress towards greater independence at a pace that is right for them.

What This Service Provides

24/7 On Site Support

A trained staff team is present in the home at all times so young people are never left without support, reassurance or guidance when they need it, day or night.

Continuous staff presence to promote safety
Support with routines, meals and daily tasks
Someone available to listen at any time
Clear boundaries and expectations in the home

Safeguarding And Risk Management

Safeguarding is central to how we work, with clear plans in place to identify, manage and review risks in partnership with young people and professionals.

Up to date risk and safety assessments
Early identification and response to concerns
Consistent recording and information sharing
Practice guided by policies and standards

Support With Daily Living

Young people are supported with everyday tasks so they can build confidence and practical skills while still having staff alongside them when needed.

Planning and preparing meals together
Support with personal care and self care
Help to keep rooms and shared areas tidy
Encouragement to take safe responsibility

Structured Life Skills Work

We use everyday opportunities to teach and practice the skills young people will need when they move on to more independent living.

Budgeting and managing personal money
Planning ahead and keeping to routines
Building communication and social skills
Setting and reviewing personal goals

How We Support Young People

Education, Training And Work

We support young people to attend education, training or employment by helping them build routines, manage energy and stay connected with what matters for their future.

Morning support to get up and out
Help to plan travel and timetables
Quiet space for study and homework
Contact with schools and providers

Emotional And Wellbeing Support

Staff build consistent relationships so young people feel heard, respected and able to talk about what is going on for them, including times when things feel difficult.

Regular check ins and key work time
Support to understand feelings and triggers
Calm responses during times of distress
Encouragement to use healthy coping tools

A Safe And Stable Home

We provide a homely, well managed environment where young people know what to expect, who is there for them and how decisions about the home are made.

Predictable routines and house rules
Respectful, child centred practice
Staff who model positive relationships
Spaces that feel safe and welcoming

Individual Support Plans

Each young person has a support plan that is built around their strengths, needs and aspirations, and is reviewed regularly with them and the team around them.

Clear goals agreed with the young person
Regular reviews with social workers
Plans that adapt as needs and risks change
Young people involved in key decisions

What Young People Gain

Greater Safety And Stability

Young people experience consistent care, clear boundaries and a home where adults are reliable, present and responsive to their needs.

Growing Independence

They build the skills and confidence needed to move on to less intensive support or more independent living when the time is right.

Improved Wellbeing

With the right support, young people develop healthier routines, stronger coping strategies and a more positive sense of themselves.

Better Engagement

Young people are more able to attend education, training, work and key appointments that support their plans for the future.

Talk To Us About A Referral

We work in partnership with local authorities and other professionals to provide safe, high quality 24 hour supported living for young people. If you would like to discuss a referral or explore whether this level of support is appropriate, please get in touch.

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