Fountains Avenue

Leicester, LE2 9FF

Phone Number

0116 224 1185

Statement of Purpose

Introduction

Platform Up provides high quality supported accommodation for young people aged 16–25 who require a safe, stable, and supportive environment as they move toward independence. Our purpose is to offer a home where young people feel valued, respected, and empowered to grow while ensuring their safety, wellbeing, and development remain central to our work.

This Statement of Purpose outlines our aims, values, service model, staffing approach, safeguarding arrangements, and the standards we work to. It reflects the requirements of the Supported Accommodation (England) Regulations 2023 and the associated Quality Standards.

Our Aims and Objectives

Our Aims

  • provide safe, stable, and nurturing accommodation
  • support young people to develop independence and life skills
  • promote emotional wellbeing, resilience, and positive relationships
  • work collaboratively with parents, carers, and professionals
  • ensure young people’s voices shape their support
  • prepare young people for adulthood with confidence and dignity

Our Objective

Our objective is to deliver a service that meets the Protection, Accommodation, and Support Standards in full.

Who We Support

Young People We Support

  • young people aged 16–25
  • young people leaving care
  • young people at risk of homelessness
  • young people requiring semi independent support
  • young people with low to medium support needs

Limitations

We do not provide personal care.

Our Approach

Practice Model

  • trauma informed
  • relationship based
  • culturally sensitive
  • strengths focused
  • collaborative
  • outcome driven

Our Commitment

We work with young people as partners in their own development.

Safeguarding and Protection

Safeguarding Framework

We maintain robust safeguarding procedures aligned with:

  • Working Together to Safeguard Children
  • Local Safeguarding Partnerships
  • The Protection Standard
  • Missing from home protocols
  • Risk assessment and safety planning requirements

Staff Responsibilities

All staff receive safeguarding training and understand their responsibilities to protect young people from harm.

Support Model

What We Provide

  • keywork sessions
  • emotional support
  • life skills development
  • education and employment support
  • health and wellbeing guidance
  • support with relationships and identity
  • help navigating services and appointments

Ongoing Review

Support is personalised and reviewed regularly.

Accommodation

Our Standards

Our accommodation meets the Accommodation Standard, ensuring:

  • safety
  • cleanliness
  • privacy
  • suitability
  • security
  • access to facilities
  • a homely, respectful environment

Our Promise

We ensure every young person feels safe, respected, and supported in their home.

Staffing and Training

Our Team

Our team is trained in:

  • safeguarding
  • trauma informed practice
  • professional boundaries
  • conflict de-escalation
  • equality and diversity
  • communication and engagement
  • working with families and professionals

Supervision and Development

Staff are supervised regularly and supported to develop their skills.

Working With Parents and Professionals

Collaboration

We maintain open, respectful communication with:

  • parents
  • carers
  • social workers
  • personal advisers
  • youth offending teams
  • education providers
  • health professionals

Our Communication

We provide timely updates, incident notifications, and progress reports.

Complaints and Feedback

Raising Concerns

Young people, parents, and professionals can raise concerns at any time. We respond promptly, transparently, and in line with our complaints procedure.

Platform Up helps young people with support, guidance & safe paths

Work Hours

We’re here during office hours to support young people and their professionals.

Empowering young people towards independence.

© 2025 Platform Up