Our aims, values, service model, and the standards we work to under the Supported Accommodation (England) Regulations 2023.
Platform Up provides high quality supported accommodation for young people aged 16–25 who require a safe, stable, and supportive environment as they move toward independence. Our purpose is to offer a home where young people feel valued, respected, and empowered to grow while ensuring their safety, wellbeing, and development remain central to our work.
This Statement of Purpose outlines our aims, values, service model, staffing approach, safeguarding arrangements, and the standards we work to. It reflects the requirements of the Supported Accommodation (England) Regulations 2023 and the associated Quality Standards.
Our objective is to deliver a service that meets the Protection, Accommodation, and Support Standards in full.
We do not provide personal care.
We work with young people as partners in their own development.
We maintain robust safeguarding procedures aligned with:
All staff receive safeguarding training and understand their responsibilities to protect young people from harm.
Support is personalised and reviewed regularly.
Our accommodation meets the Accommodation Standard, ensuring:
We ensure every young person feels safe, respected, and supported in their home.
Our team is trained in:
Staff are supervised regularly and supported to develop their skills.
We maintain open, respectful communication with:
We provide timely updates, incident notifications, and progress reports.
Young people, parents, and professionals can raise concerns at any time. We respond promptly, transparently, and in line with our complaints procedure.